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Frequently asked

Questions

Questions

If you have other burning questions we weren't able to address here or just want to chat, text our call us at (415) 408-68-38 or email:

[email protected]

Limnia FAQ

What is Limnia?
What products does Limnia make?
Are the pieces real?
Where are they made and how?
Where are the materials from?
How is Limnia different?
Is there a way I can touch the products?
Can I bring my old jewelry pieces to you for re-design?
Why do the prices of products change on the website?

Products

I want to learn more about the products.
I’m allergic to nickel, will this be a problem with your jewelry?

Billing

What forms of payment do you accept?
When will my credit card be charged?
What can I do if my payment is declined?

Order questions

I want to make changes to my order, how do I do that?
How do I track my order?
Can I use multiple promo codes at checkout?
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